Shipping policy

Shipping Information
Welcome to 5 Islands, your destination for premium Australian beauty products. We want to make your shopping experience as smooth as possible, so here’s everything you need to know about shipping with us.

Shipping Destinations

We are proud to offer shipping across Australia and internationally. Whether you’re in the heart of Sydney or across the globe, we’ve got you covered.

Domestic Shipping (Australia)

Standard Shipping: Delivery within 3–7 business days, depending on your location.

Express Shipping: Get your order in 1–3 business days for a faster option.

Shipping Cost:

Standard Shipping: Free on orders over $50

Express Shipping: Flat rate of $10

Orders under $50: Standard shipping fee of $6.95

International Shipping

We ship to a variety of international destinations. International shipping times vary depending on the country and can take anywhere from 7 to 21 business days.

International Shipping Rates: Calculated at checkout based on your delivery address.

Customs & Duties: Please note that international orders may be subject to import taxes, customs duties, or additional fees, which are the responsibility of the recipient.

Processing Time

All orders are processed within 1–2 business days.

Orders placed after 12 PM AEST on weekdays or during weekends will be processed the next business day.

You will receive an email with tracking details once your order has been dispatched.

Packaging

We take great care in packaging your order to ensure it arrives safely. We use eco-friendly materials to reduce our environmental impact, so you can feel good about your purchase.

Order Tracking

Once your order has been dispatched, you’ll receive an email with tracking information so you can follow your package’s journey right to your door.